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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anthony Miles

November 7, 2025

5  out of  5
rating by Anthony Miles
"Maria F has been a Gem at Statefarm Ray Polanco for the past dew months. Ive called with all types of questions. And she always have the answer! 5 star service for Maria! 5 star service for Ray Polanco"
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Nathan Gonzalez

November 5, 2025

5  out of  5
rating by Nathan Gonzalez
"Great place to do business with, very professional and courteous, definitely recommend."
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Kathryn Avery

October 31, 2025

5  out of  5
rating by Kathryn Avery
"Smooth and helpful process with Maria! Thankful for her help and assistance in our renters insurance."
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Endy Guaba

October 31, 2025

5  out of  5
rating by Endy Guaba
"Si necesitan alguien con buen sentido del humor y que le va ayudar en todo lo que sea por favor pregunten por (maria) tuve el placer de conocerle y por el momento creo que es la mejor de la mejor gracias por el trato agradecido siempre!"
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Israel Paulino

October 29, 2025

5  out of  5
rating by Israel Paulino
"Ashley fue muy profesional me ayudo a conectar un descuento la recomiendo al 100%, excelente servicio al cliente"
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Sonia Santana

October 24, 2025

5  out of  5
rating by Sonia Santana
"I feel I pressed the easy bottom with the security on knowing my agent is taken care of me as a NY State driver. “ follow the rules of the road”"
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Emilio Contreras

October 22, 2025

5  out of  5
rating by Emilio Contreras
"Quiero agradecer a María Florentino del grupo State Farm Rey Polanco por su excelente servicio y atención. Fue muy amable, profesional y siempre estuvo pendiente de cada detalle durante todo el proceso. Su seguimiento fue constante y me ayudó a resolver todo de manera rápida y clara. ¡Definitivamente recomiendo su servicio al 100%!"
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Anyelina Hernandez

October 22, 2025

5  out of  5
rating by Anyelina Hernandez
"Quiero expresar mi sincero agradecimiento a María Florentino del grupo State Farm Rey Polanco por su trato tan amable y su excelente servicio. Desde el primer momento fue atenta, paciente y muy profesional. Se tomó el tiempo de explicarme todo con claridad y me acompañó en cada paso del proceso con una actitud realmente encantadora. Da gusto recibir una atención tan humana y dedicada. ¡Gracias, María, por tu excelente trabajo y por hacer todo con tanto cariño y compromiso!"
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NS Fallingsasuke

October 22, 2025

5  out of  5
rating by NS Fallingsasuke
"Thanks to Maria Florentino for her amazing customer service on point with everything keep up the great work"
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Khalid Syed

October 21, 2025

5  out of  5
rating by Khalid Syed
"I had the pleasure of dealing with Ms. Ashlie Rodriguez at this agency, and I must say she was extremely polite and highly professional. She clearly knows what she’s doing. In my case, I needed urgent help and thought it might take at least two days, but to my surprise, Ms. Ashlie resolved my issue in less than an hour."
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Yorman Molina

October 21, 2025

5  out of  5
rating by Yorman Molina
"María brindó un servicio excepcional. Fue muy atenta, eficiente y siempre mostró una actitud amable y profesional. Se aseguró de que todo saliera perfecto y superó mis expectativas. ¡Altamente recomendada!"
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christopher Cordero

October 17, 2025

5  out of  5
rating by christopher Cordero
"Maria was and amazing help, she clarified the confusion that I had and made the entire process super easy. She was very understanding and patient with me. Overall an amazing employee and helper !!!!"
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Yadiris Taveras

October 15, 2025

5  out of  5
rating by Yadiris Taveras
"I just want to thank scarleth for helping me. She made the process of transferring plates and updating my insurance for my new car so easy and quick. She even went out of her way to make sure all my discounts were applied. Thank you so much!!!"
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Rafael Checo

October 14, 2025

5  out of  5
rating by Rafael Checo
"Scarleth helped me understand different coverages and helped me find the right policy form. Thank you so much scarleth"
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R Mart.

October 10, 2025

5  out of  5
rating by R Mart.
"Tuve el placer de ser atendido por Maria Florentino y desde el primer momento demostró profesionalismo, conocimiento y compromiso. Me explicó las opciones disponibles de forma clara, lo cual me ayudó a tomar la mejor decisión para mi situación personal. Además, fue muy amable y paciente al responder todas mis preguntas, y estuvo siempre disponible para cualquier duda."
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Johnny Almonte

October 8, 2025

5  out of  5
rating by Johnny Almonte
"Maria was very helpful 100% recommend easy working with her for sure!"
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Sorangel Tapia

October 7, 2025

5  out of  5
rating by Sorangel Tapia
"Excelente servicio al cliente muy buena atención y te resuelven rápido cualquier inconveniente"
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Maria Gomez

October 7, 2025

5  out of  5
rating by Maria Gomez
"María es lo mejor que hay en state far"
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Yazmin Ruiz

October 3, 2025

5  out of  5
rating by Yazmin Ruiz
"Gracias Rey Polanco agency y a Maria Morla por sus servicios. Excelente 👌"
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Raul Castillo

September 25, 2025

5  out of  5
rating by Raul Castillo
"Maria...una excelencia de representación qué tienen en so oficina amable muy profesional y excelente servicio al cliente"
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Ivan Florimon

September 10, 2025

5  out of  5
rating by Ivan Florimon
"Excelente servicios, personas profesionales y humanas como Maria Florentino"
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Vance Morris

September 3, 2025

5  out of  5
rating by Vance Morris
"Ashlie is very professional and very good with her customer service. Supper attentive."
We responded:
"Thank you Mr Morris for your business and your 5 Star Review. Ashlie is the best and we are glad she showed up to serve you in this way! "
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Conrado López

August 21, 2025

5  out of  5
rating by Conrado López
"Ashlie y Francisco fueron excelentes y me asistieron para las pólizas de mi familia y me dieron un excelente servicio, me encanta esta oficina porque me tratan como familia."
We responded:
"Muchas Gracias por su evaluacion y patrocino Sr Lopez!"
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Luz Abreu

August 18, 2025

5  out of  5
rating by Luz Abreu
"Love StateFarm , the only ones that helped me to insure my vehicle. I want to thank Maria also for helping as well. She was so kind and helpful, also Maria is mindful and such a wonderful being. Just by talking to her I felt so Welcomed to StateFarm ! Gracias con todo mi corazon."
We responded:
"Ms Abreu, we appreciate your business and your taking time to write us a review. We are glad to hear that you are happy for our services"
Profile photo of Keith Cogdell

Keith Cogdell

July 28, 2025

5  out of  5
rating by Keith Cogdell
"I recently switched to State Farm Insurance - Rey Polanco for my auto insurance and had the absolute pleasure of working with Maria Florentino—and I can confidently say the experience was nothing short of outstanding. Maria provided exceptional, professional service from start to finish. She was thorough, knowledgeable, and incredibly responsive, taking the time to explain every detail of my policy and ensuring I had the right coverage to meet my needs. Her attention to detail and commitment to customer satisfaction truly set her apart. It's rare to find someone so personable and efficient—Maria made what is usually a tedious process feel effortless and even enjoyable. If you're looking for a reliable insurance partner and top-tier customer care, I highly recommend Maria Florentino and the State Farm team. Five stars all around — thank you, Maria (and State Farm Insurance - Rey Polanco)!"
We responded:
"Mr Codgell, We have shared your review with Maria. As one of our newest Associates, we are glad to hear that you had a great experience with us and we look to continue to service you for many years to come!"